Quotes

All quotes are valid for 30 days from the date it was given. All quote requests must be submitted through email and include artwork. Quotes will not be given over the phone or without artwork review under any circumstance. Please email all quotes to customer.service@tellertees.com

Property

All art and materials supplied by Teller Tees, including screens, films, separations and digitized files, remain the property of Teller Tees unless explicitly stated otherwise in writing. Any art supplied by the customer remains the property of the customer.

MINIMUM ORDER QUANTITIES:
  • Screen Printed products: 24 pieces per style, design, and location.
  • Embroidered products: 12 pieces per style, design, and location.
  • Heat Applied (Vinyl, Rhinestones) products: 12 pieces per style, design, and location.
  • Personalized (names, numbers, patches) products: 1 piece.
  • Promotional products: Quoted on Request we work with many vendors to ensure highest quality and best value to our customers.

All Banners and Signage are quoted on request. Prices are calculated by square inch and graphic complexity.

Contact your Customer Service representative for price and option comparisons. Let us work with you to maximize your design and budget to achieve the very best result. We are determined to earn your business and keep it!

Accurate quotes can only be given after reviewing ALL artwork. Describing your artwork is wonderful. We appreciate your ideas and passions. With multicolor jobs it is essential we have the artwork prior to quoting job to determine actual number of colors your print requires. In addition garment color is critical especially when dealing with fabric blends, bright colors and dark garments.

PRODUCT PRICING:

All order will be quoted in advance. All Customer quotes include the following price breakdown.

  1. Garment or Substrate Pricing
  2. Artwork Charges (if applicable)
  3. Printing Charges
  4. Finishing / Package Options
  5. Rush Charges (if applicable)
  6. Shipping Charges (if applicable)
  7. Total

Merchandise will be shipped at prices in effect at the time ordered. Garment prices are subject to change without notice.

TERMS:

ALL Custom orders require a fifty percent (50%) deposit. Deposit is due at the time the final approval is received. Orders will not be processed until the deposit is received.

CA$H, C.O.D. cashier check, money order, VISA, MasterCard, and PayPal payments are welcome. Company checks are accepted after approval. All returned checks (for ANY reason) will be charged a $35.00 handling fee.

SHIPPING:

All completed and inspected orders are shipped via UPS Ground, unless otherwise specified. Once any merchandise leaves our facility, we are not responsible for the delay of any freight carrier. Tracking numbers will be provided on all orders. ALL custom orders will require Adult Signature at time of delivery. Please make arrangements or contact us with alternate shipping address. If shipping address is different from the billing address; we will require a signed ship to alternate address authorization agreement.

DELIVERY:

Delivery is available in select Locations. Delivery will be quoted on request. FREE Delivery is standard for all Commercial Uniform plans.

FULFILLMENT SERVICES:

We offer fulfillment services for our custom apparel designers and affiliates. All fees are handled on a case by case basis and agreed upon prior to production. To qualify for Fulfilment services you must be a verifiable business in good standing. All Fulfillment customers must possess a valid Sales Tax / Resellers Permit from their home state.

BACK ORDERS:

Customers will be notified before shipment. Alternate product suggestions will accompany customer notifications. Any backordered item may be canceled without penalty.

CANCELLATIONS AND RETURNS:

All returns must have a Return Authorization Number issued by our company within 5 days after receipt of the merchandise. All returns must be returned within ten (10) business days of the authorization date. Returns are subject to a 25% restocking fee. All charges associated with refused COD shipments must be settled within five (5) business days of refused shipment. Please check all merchandise upon arrival. We will not accept returns on custom or personalized screen printed, embroidered, or altered merchandise items. We will not accept returns for orders past ten (10) days.

CLAIMS:

Claims for shortages or defective merchandise must be made within three (3) days of receipt.

CUSTOMER SERVICE HOURS:

Monday-Friday 10:00am- 6:00pm Mountain

Online Support is available 24/7/365. You will be impressed with our response times.

Please view our Calendar for Special Sales and Featured Events

Call Now 719-687-8669 and recieve a 15% discount on your first order!

Superior Quality with Old Fashion Service